Artificial intelligence is taking the business world by storm, as it is an impressive technology that can serve many uses within the workplace. While the future of AI is not guaranteed, the AI market size worldwide grew beyond $184 billion in 2024 and is expected to grow past $826 billion in 2030, according to Statista. With so many organizations profiting through the integration of AI within their internal operations, business owners don’t want to be left behind in this lucrative movement.

Fortunately, AI technology is more accessible than ever before, allowing more businesses to take advantage of its benefits to perform or refine their valuable business practices.

Madeline Clarke, writing for TechRepublic Premium, presents this comprehensive guide to applying AI in business, which details the various ways that you can optimize your organizational practices with this remarkable technology.

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APPLICATIONS AND BENEFITS OF AI IN BUSINESS

AI’s impressive ability to replicate human thinking makes it applicable to many different processes and uses and a valuable resource in business. According to a 2023 survey by PwC, 73% of U.S. companies incorporate AI in some aspect of their business.

AI’s capabilities have proven incredibly useful in the workplace, and because of this, many business software vendors incorporate AI into their solutions. Let’s consider some of these AI applications that are commonly integrated into business tools.

Automation

Automation tools perform repetitive tasks and work by following predefined rules. When used within a business, AI automation can carry out actions that streamline workforce operations and increase efficiency, productivity and accuracy.

Customer service

Customer service solutions work to improve businesses’ customer experiences. An example would be chatbots, which use AI to generate helpful responses to customer questions, product recommendations or other personalized services for shoppers.

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TIME SAVED: Crafting this content required 22 hours of dedicated writing, editing, research, and design.