Determining how and when to renew support contracts can be tedious and time-consuming. This vendor contract renewal planner, created by Scott Matteson for TechRepublic Premium, will help you schedule support renewals and budget the related costs. Featured text from the download: SCHEDULING RENEWALS Some companies schedule their support contract renewals to take effect all at ...

If you’re an administrator of systems, no matter the platform, you know that it’s only a matter of time before you find yourself having to troubleshoot any given problem. Sometimes the problems are really simple, so the troubleshooting is quick and painless. On other occasions, however, the problems are considerably more challenging. When those troublesome ...

Voice engineers are responsible for installing, operating, and managing voice communication systems — a critically important role for any business. This customizable cheat sheet from TechRepublic Premium provides a section of general questions, followed by job-specific questions aimed at determining candidates’ experience, skills, and suitability for the voice engineer position. Featured text from the download: ...

Depending on the nature of the industry, the degree of success which can be achieved by a business is determined, at least in part, by its ability to master customer relationships. Attracting new customers, satisfying customer needs, and retaining current customers, requires the establishment of personal connections, regardless of the numbers. To achieve a personal ...

Most of the discussion about data center sustainability is focused on the type of power and how much of it is consumed. But excessive water usage is becoming an increasingly important and controversial aspect of data center operations. Many data centers use a lot of water in cooling and humidification. Hyperscalers, in particular, are under ...

Cloud computing systems provide a distinct and measurable competitive advantage, and implementing a successful transformation can reap significant long-term benefits for any enterprise. These selection guidelines — and the accompanying file — from TechRepublic Premium will help you establish what your business needs from a cloud-based integrated management system. Once you narrow your choices to ...

There has been plenty of hype around secure access service edge. Some even say it is replacing legacy network and security architectures. Drew Robb, writing for TechRepublic Premium, lays out what it is, how it fits within the security and networking landscape, whether it is replacing SD-WAN, its benefits, its challenges, and how to implement ...

It can be frustrating when you and your clients are at odds with one another. It happens for many reasons, and when it does, you run the risk of losing the client. Obviously, consultants aren’t in the business of LOSING clients. The goal is to make them as happy as possible. But there are times ...

The amount of money spent by individual digital consumers on e-commerce is increasing every year. Businesses, therefore, are committing more resources to sell online. Included in those resources are marketing professionals dedicated to using social media and other web-based marketing techniques to increase brand recognition and reach. These professionals, called digital campaign managers, are more ...

To make interviewing job candidates for IT support positions a little easier, TechRepublic Premium has collected and categorized a number of interview questions submitted by its members. You can use some of these questions as written but will need to modify others to match the job skill you are seeking. Featured text from the download: ...